Vecbase Privacy Policy
Last Updated: December 2, 2025
Effective Date: December 2, 2025
To better protect your personal information, we recommend that you carefully read the updated Vecbase Privacy Policy, especially the terms in bold. If you have any objections or questions regarding this Privacy Policy, you may contact us through the contact information provided in Section 10, “Contact Us,” of this Vecbase Privacy Policy.
Table of Contents of the Vecbase Privacy Policy
1. Introduction
Special Reminder: Due to the variety of Vecbase’s products/services and differences in the content provided to you, this Privacy Policy serves as a general privacy policy applicable to all of Vecbase’s offerings. For certain specific products/services, Vecbase will also establish specific privacy policies. You should fully read and agree to the entire content of the specific privacy policy before using that particular product/service.
2. About Us
3. How We Collect and Use Your Personal Information
4.1 Account Registration and Login
When you register/log in to a Vecbase account, you need to follow our instructions to complete a series of registration/login procedures.
4.2 Customer Service
When you file a complaint, appeal, or inquiry with Vecbase, to ensure the security of your account and our system, we may require you to provide account information and verify it against your previously provided personal information to confirm your identity. Additionally, to facilitate communication or help resolve your issue, we may also need you to provide the following sensitive personal information: name, mobile phone number, email address, other contact information, and city/region information. We may also collect communication records (including text, images, audio, video, or call records) and other necessary information related to your requests. We collect this information to investigate facts and assist in resolving your issues. If you refuse to provide the aforementioned information, we may not be able to provide timely feedback on your complaint, appeal, or inquiry.
4.3 Payment
When you subscribe to membership services, order products/services, or engage in other payment activities on Vecbase, you will use the payment function. To ensure the security of your account and funds, as well as the safe and stable operation of payment services, and to fulfill legal obligations such as combating telecom and online fraud, we may collect necessary device information (e.g., IP address) and provide it to the third-party payment channel you select. The aforementioned information is essential for providing purchase functions for goods and/or services. We cannot obtain your personal financial information solely based on this information, nor can we identify a specific individual’s identity.
5. Other Scenarios Where We May Collect and Use Your Personal Information
5.1 To prevent malicious programs and ensure the normal operation of our products/services, we may collect (including in the background) information about running processes to understand the overall operation and usage of applications. Please understand that individual process information alone cannot identify a specific individual. If we combine such non-personal information with other information to identify a specific individual or use it in conjunction with personal information, such non-personal information will be treated as personal information during the period of combined use. Unless we obtain your authorization or as otherwise provided by laws and regulations, we will anonymize or de-identify such personal information.
5.2 For Other Reasonable and Necessary Purposes
If a product/service requiring the collection of your personal information is not covered in this Privacy Policy, or if we exceed the stated purpose or reasonably related scope of the collected personal information, we will inform you through updates to this Privacy Policy, page prompts, pop-ups, in-app messages, website announcements, or other accessible means before collecting and using your personal information. We will also provide you with the option to consent autonomously and will only collect and use the information after obtaining your explicit consent.
5.3 Circumstances Exempt from Requiring Consent Under Law
You understand and agree that we may collect and use your personal information without obtaining your authorization or consent in the following circumstances:
(1) When necessary to conclude or perform a contract signed with you;
(2) When necessary to fulfill statutory duties or legal obligations, such as those directly related to national security, national defense, criminal investigations, prosecutions, trials, or enforcement of judgments;
(3) When necessary to respond to public health emergencies or to protect the life, health, or property safety of individuals in emergencies;
(4) When processing personal information within a reasonable scope for public interest activities such as news reporting or public opinion oversight;
(5) When processing personal information that you have voluntarily disclosed or that has been legally disclosed, within a reasonable scope;
(6) Other circumstances stipulated by laws and regulations.
4. How We Share, Transfer, and Publicly Disclose Your Personal Information
1. Sharing
In general, we do not share your personal information with any company, organization, or individual. However, to provide you with better and higher-quality products/services, we may share certain personal information with third-party partners under the principles of legitimacy, necessity, and clear purpose, while complying with applicable laws. When doing so, we will sign strict confidentiality agreements with our partners, requiring them to process your personal information in accordance with our instructions, this Privacy Policy, and any other relevant confidentiality and security measures. If you refuse to allow our partners to collect personal information necessary for providing their services, you may not be able to use those third-party services on our platform. Typically, our partners include the following categories:
1.1 Service Providers Supporting Our Products/Services: For example, payment institutions providing payment services, third-party companies providing delivery services, content distribution service providers (such as developers authorized by you on the Vecbase Open Platform), verification agencies providing real-name authentication functions, and other service providers. We share information solely to enable the functionality of our products/services.
1.2 Third-Party SDK Service Providers: Our products may include third-party SDKs or similar applications. When you use services provided by third parties on our platform, you agree that they may directly collect and process your information (e.g., through embedded code, plugins, etc.). For details on the third-party SDK services currently included in our products, please refer to the Vecbase Third-Party Cooperation Directory. The collection and processing of information by these service providers are governed by their own privacy policies, not this Privacy Policy. To maximize the security of your information, we recommend that you review their privacy policies before using any third-party SDK services. To protect your legitimate rights and interests, if you discover risks associated with these SDKs or similar applications, we suggest you immediately stop the relevant operations and contact us promptly.
2. Transfer
We will not transfer your personal information to any company, organization, or individual without your explicit consent. In cases where the transfer of your personal information is required due to mergers, acquisitions, or bankruptcy liquidation, we will inform you of the recipient’s name or identity and require the recipient to continue to be bound by this Privacy Policy. If the recipient changes the purpose or method of processing personal information as agreed in this Privacy Policy, we will require them to obtain your consent again.
3. Public Disclosure
We will not publicly disclose your personal information that you have not disclosed yourself or that has not been legally disclosed, except where required by laws and regulations or with your separate consent. If public disclosure of your personal information is necessary, we will conduct a personal information protection impact assessment in advance and adopt security measures and methods that comply with industry standards to protect the security of your personal information.
6. Exceptions for Sharing, Transferring, or Publicly Disclosing Your Personal Information
Please be aware that, in accordance with applicable laws and regulations, we may share, transfer, or publicly disclose your personal information without your prior consent in the following circumstances:
6.1 When necessary to conclude or perform a contract signed with you;
6.2 When necessary to fulfill statutory duties or legal obligations, such as those directly related to national security, national defense, criminal investigations, prosecutions, trials, or enforcement of judgments;
6.3 When necessary to respond to public health emergencies or to protect the life, health, or property safety Franchised individuals in emergencies;
6.4 When processing personal information within a reasonable scope for public interest activities, such as news reporting or public opinion oversight;
6.5 When processing personal information that you have voluntarily disclosed or that has been legally disclosed, within a reasonable scope;
4.6 Other circumstances stipulated by laws and regulations.
6.6 Your Rights to Manage Your Personal Information
We understand your concerns about your personal information and strive to ensure your rights to access, correct, delete, and withdraw authorization for your personal information, empowering you to fully protect your privacy and security. Your rights include:
Account Deletion:
You may request to delete your account through online applications, customer service, or other methods we publicly disclose. Once your account is deleted:
If, after careful consideration, you decide to delete your Vecbase account, you can submit a deletion request through the relevant function settings page of our products/services or by following the provided instructions. For the Vecbase app, the deletion path is: “User—Settings—Account Deletion”.
If you have any questions while managing your personal information, you can contact us using the contact information provided in Section 10, “Contact Us,” of this Privacy Policy.
6.8 Use of Cookies and Similar Technologies
Please understand that some of our products/services rely on Cookies or similar technologies to function. If you refuse or delete them, you may not be able to use our related products/services normally or achieve the optimal service experience through our products/services. This may also impact the protection of your information and account security to some extent.
6.9· Sharing
In general, we do not share your personal information with any company, organization, or individual. However, to provide you with better and higher-quality products/services, we may share certain personal information with third-party partners under the principles of legitimacy, necessity, and clear purpose, while complying with applicable laws. When doing so, we will sign strict confidentiality agreements with our partners, requiring them to process your personal information in accordance with our instructions, this Privacy Policy, and any other relevant confidentiality and security measures. If you refuse to allow our partners to collect personal information necessary for providing their services, you may not be able to use those third-party services on our platform. Typically, our partners include the following categories:
· Service Providers Supporting Our Products/Services: For example, payment institutions providing payment services, third-party companies providing delivery services, content distribution service providers (such as developers authorized by you on the Vecbase Open Platform), verification agencies providing real-name authentication functions, and other service providers. We share information solely to enable the functionality of our products/services.
· Third-Party SDK Service Providers: Our products may include third-party SDKs or similar applications. When you use services provided by third parties on our platform, you agree that they may directly collect and process your information (e.g., through embedded code, plugins, etc.). For details on the third-party SDK services currently included in our products, please refer to the Vecbase Third-Party Cooperation Directory. The collection and processing of information by these service providers are governed by their own privacy policies, not this Privacy Policy. To maximize the security of your information, we recommend that you review their privacy policies before using any third-party SDK services. To protect your legitimate rights and interests, if you discover risks associated with these SDKs or similar applications, we suggest you immediately stop the relevant operations and contact us promptly.
· Transfer
We may transfer your personal information to other countries or regions for processing. Vecbase will ensure that such transfers are conducted in full compliance with applicable data protection laws and frameworks, including but not limited to:
EU-U.S. Data Privacy Framework (DPF): If we transfer personal data from the European Economic Area (EEA), the United Kingdom (UK), or Switzerland to the United States, we will do so under the EU-U.S. Data Privacy Framework (DPF).
Standard Contractual Clauses (SCC): In cases where the transfer of your personal information is necessary between entities in different jurisdictions that do not have a data protection adequacy decision, we will use the EU-approved Standard Contractual Clauses (SCC) or equivalent contractual protections to ensure that the transfer complies with applicable data protection laws and provides an adequate level of protection for your personal data. These contractual protections apply to personal data transfers to third countries such as the United States and others that may not have been deemed adequate by the European Commission.
Other Legal Mechanisms: In accordance with the relevant legal requirements, we may also use other legal mechanisms such as Binding Corporate Rules (BCRs) or other regulatory-approved mechanisms for transferring personal information internationally.
In the event that your personal information is transferred as part of a business reorganization, such as a merger, acquisition, or sale of assets, we will notify you and ensure that your personal information continues to be protected in compliance with this Privacy Policy.
· Public Disclosure
We will not publicly disclose your personal information that you have not disclosed yourself or that has not been legally disclosed, except where required by laws and regulations or with your separate consent. If public disclosure of your personal information is necessary, we will conduct a personal information protection impact assessment in advance and adopt security measures and methods that comply with industry standards to protect the security of your personal information.
7. Storage and Protection of Your Personal Information
1. Information Storage
1.1 Storage Duration: We retain your personal information for the minimum period necessary to fulfill the purposes of our products/services. For example, when you use our registration and membership functions, we need to collect your mobile phone number and retain it during the period you use these functions to provide the services normally and ensure the security of your account and our system. Additionally, we may retain your relevant information for the period required by applicable laws.
1.2 After the above storage period expires, we will delete or anonymize your personal information.
2. Information Protection
2.1 The security of your personal information is of utmost importance to us. We strictly comply with relevant laws and regulations and adopt reasonable and feasible measures recognized within the industry to protect your personal information, preventing unauthorized access, disclosure, use, or modification, as well as damage or loss of information.
2.2 Security Technical Measures: We use industry-standard security measures to protect the personal information you provide, preventing unauthorized access, public disclosure, use, modification, damage, or loss of data. For instance, we employ SSL encryption to protect data.
2.3 Management Systems: We have established access control mechanisms to ensure that only authorized personnel can access personal information. We periodically conduct security and privacy protection training to enhance our employees’ awareness of the importance of protecting personal information. In the event of a personal information security incident, we will comply with legal requirements and promptly inform you of: the basic details and potential impact of the incident, the measures we have taken or will take, suggestions for you to mitigate and reduce risks, and remedial measures for you. We will immediately activate an emergency plan to minimize losses and notify you of the incident details via phone, push notifications, or other methods.
Security Reminder: Despite implementing the above reasonable and effective measures and complying with the standards required by relevant laws, please understand that due to technical limitations and potential malicious activities, we cannot guarantee 100% security of information at all times. However, we will do our utmost to provide security measures to protect the personal information you provide to us.
You acknowledge and understand that the systems and communication networks used to access our services may experience security issues beyond our control. Therefore, we strongly recommend that you take proactive measures to protect your personal information, including but not limited to not disclosing your account password or related personal information to others.
If you leave Vecbase to visit browsing pages or use products/services provided by third parties, we have no ability or direct obligation to protect any personal information you submit to those third parties, regardless of whether your login, browsing, or use of such products/services is based on links or guidance from Vecbase. However, we will remind you when you are about to access third-party products or services to help you better protect your personal information.
8. Protection of Minors’ Personal Information
9. Protection of Deceased Users’ Personal Information
10. Contact Us
To better protect your personal information, we have established a dedicated cybersecurity and personal information protection department. If you have any questions or suggestions regarding this Privacy Policy or your personal information while using Vecbase, please contact us through the following method, and we will generally respond within 15 days:
Contact Email: service@vectorlightyear.com
If you are dissatisfied with our response, particularly if you believe our personal information processing practices have harmed your legitimate rights and interests, and we fail to provide a satisfactory response or refuse to improve after your feedback, you may file a complaint or report to the relevant regulatory authorities.
Additionally, you understand and acknowledge that we will be unable to respond to your requests in the following circumstances related to personal information:
11. How This Policy Is Updated
12. Dispute Resolution
13. Definitions
Unless otherwise specified, the terms used in this Privacy Policy generally have the following definitions: